Personal information and Cookies

When you make a purchase from CoffeeKings, you must provide at least the following data:

  • Name 
  • Address 
  • Email address
  • Telephone number 

At the same time, we will store the IP address from which you have placed your order.

Please note that we would only use this information if you have given your express prior consent, except where the law allows us to contact you without your prior consent.

In connection with the purchase of goods, it may be necessary to pass on information to third parties such as delivery drivers. When you order goods from CoffeeKings you also agree that CoffeeKings may pass on your information to third parties in order to carry out and deliver the order.

When paying by card, your information is sent encrypted directly to our payment provider.

Any information will be deleted after 5 years or if we no longer have to process it to fulfil one or more of the above purposes or in order to comply with the law.  The information can be processed and stored for a longer period in an anonymous form.

If you have created login details, we will not delete your personal information unless you ask us to do so.

CoffeeKings does not have access to your card details. We only transfer personal data if required by law or as a result of a court decision. We record your behaviour on CoffeeKings webpages in order to provide you with the best possible experience on our website and to tailor our marketing. For marketing purposes we share selected information with our business partners. If you visit the CoffeeKings website, it may happen that CoffeeKings will collect unidentifiable information such as age, gender, postal address etc.

We do this in order to find out, amongst other things, which products are the most popular. CoffeeKings is responsible for the gathering and processing data on the CoffeeKings website.

Aside from the above, we do not disclose information to third parties, except in connection with the restructuring or the total or partial sale of the company. In these cases, the transfer of data will take place in accordance with personal data laws.

If you would like to find out which information we have recorded about you, or if you would like to make a legal objection, you are welcome to contact us by email.

CoffeeKings uses cookies with the aim of optimizing our web pages and their functionality in order to provide you with the best possible user experience. 

Information on the right of appeal: You can use the European Commission’s online portal to make a complaint. This applies mainly to users with residence in other countries of the EU. The complaint can be filed here: http://ec.europa.eu/odr. When submitting a complaint you must provide our e-mail address which is: [email protected]  

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